8. Directed Down Time – Introspective Growth

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Hello!  This week’s contribution is posted during the holiday season known for road trips.  Some find road trips excruciating, while others truly love them.   It is really all about your perspective.  Being stuck in a car, unable to get out for hours on end is similar to a shift in a 911 center where you […]

7. Course Corrections – Getting Back on Track

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Welcome back friends!  So far we have focused on ways you can manifest professional growth.  Today, we are going to pause for a moment and take a look at things that impede growth or interrupt your journey. Can you think of someone that did something that cost them their job?  If not, a little investiGoogling will […]

6. Shadowing – Day Trips

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Hello!  It’s great to have you back.  How are you doing with finding a mentor?   If entering into a Mentoring Cycle is too much of a commitment right now, no worries.  There are lots of ways to manifest growth that don’t require a long commitment. With so many paths to growth, we may overlook the […]

5: The Mentoring Cycle – Moving on Down the Road

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Hello friends!  We trust that you have been thinking about potential mentors.  You may be reluctant to ask someone to be your mentor because you don’t know what being mentored entails.  Last April NENA presented a free webinar during National Public Safety Telecommunicator’s Week on Mentoring.  This webinar was prepared by Jennifer Kirkland and Kim […]

4: Finding a Mentor – Developing a Road Map

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Welcome friends!  We hope you have taken some time this week to think about manifesting growth.  Working through your supervisor to obtain development opportunity is not the only path to your destination.  There are many routes and the next one we’ll explore is Finding a Mentor. So, what is a mentor anyway?   Webster’s defines a […]

3: Manifesting Growth – Driving Your Own Bus

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Hi there friends!  Welcome to the Arizona APCO-NENA weekly guide-post where we talk about the amazing journey that some call work or job, or career or calling.  If this is your first time here, you are welcome to go back through prior post to get up to speed.   Today we are talking about “Driving Your […]

2: Engage – Bloom Where You Are Planted

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Welcome back Arizona APCO-NENA friends! We are so glad you checked back in with us!  If this is your first time, we are so glad to see you. You are a proud Public Safety Communications professional who has dedicated some years to your agency and still have a ways to go in your journey.  You […]

Introduction to “The Journey”

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Hello Arizona APCO/NENA! We are so glad you stopped by to see us.  If you are like us, you LOVE doing the job of a Telecommunicator, 911 Operator or Dispatcher.  Do you ever think of your job as a career?   What does that word mean even, career?   https://www.merriam-webster.com defines career as “a profession for which […]

Communications K-9 Support

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“9-1-1, Where is your emergency?” is the first thing a person hears when calling 9-1-1. It is not a secret that emergency dispatchers and 9-1-1 call takers are subjected to intense, horrific and traumatic telephone and radio calls. The citizen calls 9-1-1 because they are having one of the worst days of their life; and […]