Hello! This week’s contribution is posted during the holiday season known for road trips. Some find road trips excruciating, while others truly love them. It is really all about your perspective. Being stuck in a car, unable to get out for hours on end is similar to a shift in a 911 center where you […]
Welcome back friends! So far we have focused on ways you can manifest professional growth. Today, we are going to pause for a moment and take a look at things that impede growth or interrupt your journey. Can you think of someone that did something that cost them their job? If not, a little investiGoogling will […]
Hello friends! We trust that you have been thinking about potential mentors. You may be reluctant to ask someone to be your mentor because you don’t know what being mentored entails. Last April NENA presented a free webinar during National Public Safety Telecommunicator’s Week on Mentoring. This webinar was prepared by Jennifer Kirkland and Kim […]
Welcome friends! We hope you have taken some time this week to think about manifesting growth. Working through your supervisor to obtain development opportunity is not the only path to your destination. There are many routes and the next one we’ll explore is Finding a Mentor. So, what is a mentor anyway? Webster’s defines a […]
Hi there friends! Welcome to the Arizona APCO-NENA weekly guide-post where we talk about the amazing journey that some call work or job, or career or calling. If this is your first time here, you are welcome to go back through prior post to get up to speed. Today we are talking about “Driving Your […]
Hello Arizona APCO/NENA! We are so glad you stopped by to see us. If you are like us, you LOVE doing the job of a Telecommunicator, 911 Operator or Dispatcher. Do you ever think of your job as a career? What does that word mean even, career? https://www.merriam-webster.com defines career as “a profession for which […]
“9-1-1, Where is your emergency?” is the first thing a person hears when calling 9-1-1. It is not a secret that emergency dispatchers and 9-1-1 call takers are subjected to intense, horrific and traumatic telephone and radio calls. The citizen calls 9-1-1 because they are having one of the worst days of their life; and […]
Reclassifying the public safety telecommunicator to the same category as other first responders has been nothing but an uphill battle for our industry. Leading the fight is APCO, who has tried multiple times to bring it up to such standard. Getting up, getting ready, and going to work is the typical routine for those heading […]