President-Jim Frazier
Currently the Fire Communications Administrator with the Phoenix Fire Dept, Jim also serves as the President of the Chapter. Jim brings over 30 years of public safety service and three years with the Chapter. Public safety runs in his family’s blood, with both mother, father, and brother all having served in public safety.
Vision: Jim’s overall vision is to create a robust, interconnected, and forward-thinking communication infrastructure that enables efficient emergency response, enhances public safety, and empowers 9-1-1 professionals throughout the public safety communications community.
1st Vice President-Roy Stanifer
Roy serves as the 1st VP for the chapter and has been involved for about a year. With over 30 years of experience in the profession, Roy has also completed almost 33 years of volunteer work within the state of AZ, all in public safety. Roy worked not only under the headset but along with it when he was a police officer for about ten years and found himself back under the headset, this time as a supervisor and later communications manager.
Vision: Roy’s vision is to continue supporting the exploration and implementation of technology within our Chapter. Roy is eager to explore all avenues of fundraising and financial support to help our membership and bring as many benefits as possible. He would also like to see our scholarship program expanded to ensure as many members can attend free or discounted professional development when opportunities arise.
2nd Vice President – William “Billy” Coronado
Currently the communications manager for the City of Maricopa Police Department. He has served in public safety communications for 16 years, with almost two years on the APCO/NENA board. Billy is an Arizona native from the small town of Superior. Starting his career with Superior PD right out of high school, he shortly discovered an immense passion for the profession and has become a proud advocate of our daily work. When there is a rare moment of free time, hitting the trails at Butcher Jones Saguaro Lake and cheering on the Arizona State University Sun Devils is on the list.
Vision: Billy’s goal as the 2nd VP is to deploy industry best practices to promote our brand while prioritizing the fantastic work done by all of Arizona’s first responder
APCO Executive Council – Karen Sutherland
Currently at the helm of the Scottsdale PD as the Communications Manager, Karen has been with the AZ APCO/NENA Chapter since 2018, previously serving as 2nd VP, 1st VP, President, and past President. Karen currently serves as our Administrative Secretary. Karen picked up a headset as a teenager and never left; with the love of chaos and adrenaline, she has been in the profession ever since. In her spare time, travel, music, and concerts are Karen’s go-to. With her unique talent for knowing song lyrics and recommendations when visiting Greece, we are excited to have Karen on our team!
Vision: Karen’s vision to fulfill her role with the best of her ability and see all of you at upcoming events.
APCO Treasurer-Jim Stilwell
Jim began his career in Public Safety Communications in the late 90’s working for a county-wide agency in Pennsylvania dispatching for 54 police agencies, 44 fire departments, and 12 EMS agencies. he continued in the public safety communications field when he relocated to Arizona in the early 2000’s, working as a dispatcher for the Town of Florence Police Department and then for the Gila River Indian Community Police Department, before accepting his current position as Communications Division Commander with MCSO.
Jim has worked in 9-1-1 dispatch centers as a dispatcher, trainer, shift supervisor, and manager. Additionally, Jim has previous experience working as a firefighter/paramedic. He is a NENA certified Emergency Number Professional (ENP), and has completed the NENA Center Management Certification Program.
In his free time he enjoys reading, traveling & road trips, camping, and amusement parks. Jim is a dog person, though his house is currently sans-pet, after the loss of his 10 year old black lab Walter in April 2016, and the loss of his 16 year old border collie Murphy in August of 2020.
NENA Treasurer-Jerel Frazier
Currently serving as the 911 Program Coordinator at the Arizona Dept. of Administration/ASET. Jerel has the task of NENA Treasurer and has been with the chapter for six years. Leaving snow and cold weather behind in Iowa, Jerel found his way to Arizona. As a public servant, Jerel believes servant and transformational leadership is vital to achieving goals in an occupation where our internal and external customers demand and deserve superior service.
Vision: Jerel’s vision for the chapter is to help the advancement into the electronic era through training, electronic accounting software, and improved communication platforms.
Media Relations – Jerel Frazier
Currently serving as the 911 Program Coordinator at the Arizona Dept. of Administration/ASET. Jerel has the task of Media Relations and has been with the chapter for six years. Leaving snow and cold weather behind in Iowa, Jerel found his way to Arizona. As a public servant, Jerel believes servant and transformational leadership is vital to achieving goals in an occupation where our internal and external customers demand and deserve superior service.
Vision: Jerel’s vision for the chapter is to help the advancement into the electronic era through training, electronic accounting software, and improved communication platforms.
Commercial Advisory Member- Diane Culverhouse
Diane spent 22 years in dispatch sitting in every seat in the center. She currently is a Strategic Sales Director at CentralSquare where she continues to spend her time with public safety agencies. She brings a broad knowledge of public safety technologies from a unique perspective. When she is not traveling, Diane spends time at home with her husband and 2 dogs.
Administrative Secretary-Ana Corcoran
With 20 years of experience in 9-1-1 emergency communications, I currently serve as an Administrator for the City of Tucson’s Public Safety Communications Department, overseeing training, data analytics, and the internal technology team. Additionally, I hold of the role of PSAP Administrator for Pima County. I am a detail-oriented leader with expertise in communication, organizational strategy, and public speaking, dedicated to advancing public safety services and operational excellence.
My vision is to lead with integrity and innovation, enhancing public safety communications through operational excellence, team empowerment, and strategic collaboration. I aim to create a more responsive and resilient emergency communication system that serves the community’s evolving needs.
Immediate Past President-Shauna Henrie
Telecommunication Manager at Goodyear PD and our current APCO/NENA President! Shauna has been with the chapter for three years and the profession for 33 years! She began dispatching in college by accident when she answered an ad for a part-time police dispatcher for a small town near her University. A couple of years later, when she returned home to Washington, she continued her career in a large, multi-jurisdictional agency where she was a police and fire/medical dispatcher and a trainer for quite some time. She came to Arizona and began working for Paradise Valley Police shortly after that. She was the Manager in Paradise Valley until June 2020, when she moved to her current position.
Vision: Shauna’s vision for the AZ APCO/NENA chapter is to build memberships, provide training statewide and assist in adopting standard training requirements.