2023 Executive Board

President – Shauna Henrie

I began dispatching in college, quite by accident, when I answered an ad for a part time police dispatcher for a small town near the University I attended. A couple of years later when I returned home to Washington I continued my career in a large, multi-jurisdictional agency where I was a police and fire/medical dispatcher as well as a trainer for quite some time. I came to Arizona with my 4 favorite children in 2009 and began working for Paradise Valley Police shortly thereafter. I was the Manager in Paradise Valley until June 2020 when I moved to my current position as Telecommunications Manager for the City of Goodyear. I hold the Registered Public Safety Leader certification through APCO International and have completed the NENA Center Manager Certification.

I hold a Bachelor’s Degree from Brigham Young University and a Masters in Library and Information Science from Syracuse. You may be able to guess that I love literature and all things bookish and I spend some of my off time at the Library helping others discover the treasures there. I also enjoy spending time with my children and together we’ve explored Australia in a Scooby-Do Mystery Machine and wandered London following the adventures of Harry Potter, the steps of Jack the Ripper, and the locations where “Last Christmas” was filmed. My favorite was Shakespeare’s Theater (go figure!) We explore the U.S. whenever we get a chance and my son likes to haul us to lakes to fish and into the woods to camp. Life is an adventure!

I am honored to be a part of the AZ APCO NENA Board and I look forward to working with all of you to further the purposes of APCO and NENA.

1st Vice President – Jim Frazier

Bio Coming Soon

2nd Vice President – Roy Stanifer

Bio Coming Soon

Immediate Past President – Kim Weber

I began dispatching in 2006 after leaving the airline industry.  It was serendipitous that I fell into dispatching and love what I do.  My passion now is to promote our career and those who serve selflessly 24/7.  I am currently the Communications Manager at Gilbert PD.  Previously I served as a shift supervisor at Scottsdale PD and have also spent some years at Goodyear PD.

I immigrated from Vietnam when I was 5 years old and spent the first decade of my life in Phoenix before moving to Alabama.  After another decade in Alabama, I returned to Arizona.  My husband and I live in Mesa and stay busy with our 3 beautiful, “always” well behaved children.  We also have 2 dogs, a bunny and usually about a dozen chickens.  My favorite past time is gardening.  My family swears I love my plants more than them.  It’s hard not to when the plants don’t talk back!

I am blessed to have the opportunity to serve on the Board.  We are doing good things!

NENA Treasurer – Jerel Frazier

Jerel was born and raised in Sioux City, Iowa and moved to Arizona in 2003 where he didn’t have to shovel snow. He began his public safety career at the Scottsdale Police Department as a Police Communications Dispatcher in 2004. Jerel was promoted to Communications Supervisor in 2008. In 2018, he worked for the Maricopa County Sheriff’s Office as Deputy Commander of the Communications Division. Currently, he works for the State of Arizona as a 9-1-1 Project Coordinator in the Department of Administration.

While in Iowa, Jerel earned his LPN at Western Iowa Tech college. He holds a Bachelor of Science degree with an emphasis in Public Safety and Emergency Management from Grand Canyon University in Phoenix, Arizona. Also, he achieved a Register of Public Safety Leaders (RPL) certificate through APCO International and serves as a facilitator for RPL courses within APCO Institute. As a public servant, Jerel believes servant and transformational leadership is key to achieving goals in an occupation where our internal and external customers demand and deserve superior
service.

Jerel is married and has two sons. His 22-year-old son serves in the United States Air Force and is stationed at Langley AFB in Virginia. His 18-year-old is attending Grand Canyon University and plays for GCU hockey. In his spare time, Jerel enjoys spending time with his husband, family, and friends.

He proudly serves as an officer of the Arizona APCO/NENA Executive Board and looks forward to serving his  community for years to come.

APCO Treasurer – Jim Stilwell

Jim began his career in Public Safety Communications in the late 90’s working for a county-wide agency in Pennsylvania dispatching for 54 police agencies, 44 fire departments, and 12 EMS agencies. he continued in the public safety communications field when he relocated to Arizona in the early 2000’s, working as a dispatcher for the Town of Florence Police Department and then for the Gila River Indian Community Police Department, before accepting his current position as Communications Division Commander with MCSO.

Jim has worked in 9-1-1 dispatch centers as a dispatcher, trainer, shift supervisor, and manager. Additionally, Jim has previous experience working as a firefighter/paramedic. He is a NENA certified Emergency Number Professional (ENP), and has completed the NENA Center Management Certification Program.

In his free time he enjoys reading, traveling & road trips, camping, and amusement parks. Jim is a dog person, though his house is currently sans-pet, after the loss of his 10 year old black lab Walter in April 2016, and the loss of his 16 year old border collie Murphy in August of 2020.

APCO Executive Council Representative – Teresa Villescaz

Bio Coming Soon.

Administrative Secretary – Karen Sutherland

I am the Communications Manager for the Scottsdale Police Department.   I began my career in Law Enforcement in 1982 as a high school co-op student working in the Records Department at Farmington Department of Public Safety, a suburb of Detroit, Michigan. In 1984, I promoted to Dispatcher.  I worked at three departments in Michigan between 1982 and 2006, promoting to shift supervisor and then back to Records as a Records Supervisor.  In 2006, with the economy crashing in Michigan, my family made the decision to move to Arizona and I took a Records Manager position at Scottsdale Police Department.   While in that position, I was the founder and first president for the Arizona Law Enforcement Records Managers Association, an organization dedicated to providing quality training to Records professionals across the state.

In 2012, I promoted to Communications Manager and love (almost) every minute of it!  Arizona is different in many ways from Michigan, but dispatchers are dispatchers no matter what agency they work for.  I love dispatching and sometimes miss spending time in the seat.  Some of my oldest and dearest friends are my fellow dispatchers in Michigan and Arizona!  Scottsdale has given me a taste of what an event season looks like, with a little golf outing we call the Waste Management Phoenix Open.  Add to that the championship games with teams to be escorted, the Barrett Jackson Auction and a downtown area that rivals Bourbon Street, and I have done a lot of learning since I arrived in Scottsdale.

I earned a Bachelors Degree in Criminal Justice Administration and a Masters of Science in Organizational Leadership and Administration through Concordia University in Ann Arbor, Michigan.   I completed the Registered Public Safety Leader certification program through APCO International and currently facilitate RPL classes via APCO Institute.  I chair the APCO Standards Development Committee, PSAP Service Capability Rating Scale Working Group.  This group examined what standards each PSAP should meet with regards to operations and technology, considering the newest NG9-1-1 platforms.  The new standard should be complete and out for review within the next few months.

I’m thrilled to act as a part of your AZ APCO NENA Board.  I take your trust seriously and will fulfill my role to the best of my ability.  I hope to see many of you at our events and I’d love to hear from you any time with your ideas, concerns, or suggestions.  Please feel free to reach out to me.

Member-at-Large; Media Relations – William Coronado

Bio Coming Soon

Commercial Advisory Member – Diane Culverhouse

Bio Coming Soon.