Telecommunication Manager at Goodyear PD and our current APCO/NENA President! Shauna has been with the chapter for three years and the profession for 33 years! She began dispatching in college by accident when she answered an ad for a part-time police dispatcher for a small town near her University. A couple of years later, when she returned home to Washington, she continued her career in a large, multi-jurisdictional agency where she was a police and fire/medical dispatcher and a trainer for quite some time. She came to Arizona and began working for Paradise Valley Police shortly after that. She was the Manager in Paradise Valley until June 2020, when she moved to her current position.
Vision: Shauna’s vision for the AZ APCO/NENA chapter is to build memberships, provide training statewide and assist in adopting standard training requirements.
1st Vice President-Jim Frazier
Currently the Fire Communications Administrator with the Phoenix Fire Dept, Jim also serves as the 1st VP of the Chapter. Jim brings shy of 30 years of public safety service and three years with the Chapter. Public safety runs in his family’s blood, with both mother, father, and brother all in public safety.
Vision: Jim’s overall vision is to create a robust, interconnected, and forward-thinking communication infrastructure that enables efficient emergency response, enhances public safety, and empowers 9-1-1 professionals throughout the public safety communications community.
2nd Vice President-Roy Stanifer
Currently serving as the communications manager for the City of Maricopa Police Dept. Roy also serves as the 2nd VP for the chapter and has been involved for about a year. With over 30 years of experience in the profession, Roy has also completed almost 33 years of volunteer work within the state of AZ, all in public safety. Roy worked not only under the headset but along with it when he was a police officer for about ten years and found himself back under the headset, this time as a supervisor and later communications manager.
Vision: Roy’s vision is to continue supporting the exploration and implementation of technology within our Chapter. Roy is eager to explore all avenues of fundraising and financial support to help our membership and bring as many benefits as possible. He would also like to see our scholarship program expanded to ensure as many members can attend free or discounted professional development when opportunities arise.
Immediate Past President-Kim Weber
I began dispatching in 2006 after leaving the airline industry. It was serendipitous that I fell into dispatching and love what I do. My passion now is to promote our career and those who serve selflessly 24/7. I am currently the Communications Manager at Gilbert PD. Previously I served as a shift supervisor at Scottsdale PD and have also spent some years at Goodyear PD. I immigrated from Vietnam when I was 5 years old and spent the first decade of my life in Phoenix before moving to Alabama. After another decade in Alabama, I returned to Arizona. My husband and I live in Mesa and stay busy with our 3 beautiful, “always” well behaved children. We also have 2 dogs, a bunny and usually about a dozen chickens. My favorite past time is gardening. My family swears I love my plants more than them. It’s hard not to when the plants don’t talk back!
I am blessed to have the opportunity to serve on the Board. We are doing good things!
NENA Treasurer-Jerel Frazier
Currently serving as the 911 Program Coordinator at the Arizona Dept. of Administration/ASET. Jerel has the task of NENA Treasurer and has been with the chapter for five years. Leaving snow and cold weather behind in Iowa, Jerel found his way to Arizona. As a public servant, Jerel believes servant and transformational leadership is vital to achieving goals in an occupation where our internal and external customers demand and deserve superior service.
Vision: Jerel’s vision for the chapter is to help the advancement into the electronic era through training, electronic accounting software, and improved communication platforms.
APCO Treasurer-Jim Stilwell
Jim began his career in Public Safety Communications in the late 90’s working for a county-wide agency in Pennsylvania dispatching for 54 police agencies, 44 fire departments, and 12 EMS agencies. he continued in the public safety communications field when he relocated to Arizona in the early 2000’s, working as a dispatcher for the Town of Florence Police Department and then for the Gila River Indian Community Police Department, before accepting his current position as Communications Division Commander with MCSO.
Jim has worked in 9-1-1 dispatch centers as a dispatcher, trainer, shift supervisor, and manager. Additionally, Jim has previous experience working as a firefighter/paramedic. He is a NENA certified Emergency Number Professional (ENP), and has completed the NENA Center Management Certification Program.
In his free time he enjoys reading, traveling & road trips, camping, and amusement parks. Jim is a dog person, though his house is currently sans-pet, after the loss of his 10 year old black lab Walter in April 2016, and the loss of his 16 year old border collie Murphy in August of 2020.
APCO Executive Council Representative-Teresa Villescaz
Administrative Secretary-Karen Sutherland
Currently at the helm of the Scottsdale PD as the Communications Manager, Karen has been with the AZ APCO/NENA Chapter since 2018, previously serving as 2nd VP, 1st VP, President, and past President. Karen currently serves as our Administrative Secretary. Karen picked up a headset as a teenager and never left; with the love of chaos and adrenaline, she has been in the profession ever since. In her spare time, travel, music, and concerts are Karen’s go-to. With her unique talent for knowing song lyrics and recommendations when visiting Greece, we are excited to have Karen on our team!
Vision: Karen’s vision to fulfill her role with the best of her ability and see all of you at upcoming events.
Member-at-Large: Media Relations-William (Billy) Coronado
Currently a Communications Supervisor at the Maricopa Community Colleges PD. Billy also serves as the Member at Large for Media Relations. He has served in public safety communications for 15 years, with six months on the APCO/NENA board. Billy is an Arizona native from the small town of Superior. Starting his career with Superior PD right out of high school, he shortly discovered an immense passion for the profession and has become a proud advocate of our daily work. When there is a rare moment of free time, hitting the trails at Butcher Jones Saguaro Lake and cheering on the Arizona State University Sun Devils is on the list.
Vision: Billy’s goal as the Member at Large for Media Relations is to deploy industry best practices to promote our corporate brand while prioritizing the fantastic work done by all of Arizona’s first responders.